Service
Service
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Regarding to service
Pre-sale service
Professional Consultation
Business communication and technical discussion about laser cutting machine can be done through all ways of website, telephone, or email ect. by our professional sales team from each branch office. And our salesman from local office can call on the client to discuss face to face.
Free Sample Test
Just let us know your requirement such as specific drawing and material, then we will supply the best quality sample for your confirmation until your satisfaction.
Bidding Project Supports
Professional sales manager and engineers supply complete technical offer and quotation according to bidding demands until finding satisfied solution for customer.
Actual Inspection On LEAD LASER Factories
There are two manufacturing factories located on Suzhou close to Shanghai and Cangzhou close to Beijing. You will be picked up by our driver to make an actual inspection on our factory in terms of whole manufacture production at any time.
Singing & carrying out contract
The standard sales contract drafted based on mutual benefits can guarantee customer’s legitimate interests.
The technical offer approved by customer will be as attachment of contract.
After signing contract, the machine shall be manufactured based on technical offer stated on contract once receiving pre-payment as promised.
Delivery machine on time. the machine after assembled and commissioned shall be inspected by customer. Once receiving payment, the machine will be shipped within the time stipulated in the contract .
The machine will be packed in wood wooden box or with vacuum-packed. The packing of the goods shall be preventive from dampness, rust, moisture, erosion and shock, and shall be suitable for ocean transportation/multiple transportation.
After-sales service
Our Service: solving customer’s problem is as the mainly premise of our daily service based on the core concept of serving customer with integrity to win the market.
More than 10 offices branch around the world
Free consultation online within 24 hours on 7 days

★ Once customer choose Lead Laser machine, supplying in-time, efficient service is our duties and obligations. Free service on LEAD LASER machine for the first installation and commission at customer site. Meanwhile,we promise to supply spare pats( exclude consumable parts) and labor within one year warranty, and technical supports forever.

★ Once customer choose Lead Laser machine, supplying in-time, efficient service is our duties and obligations. Free service on LEAD LASER machine for the first installation and commission at customer site. Meanwhile,we promise to supply spare pats( exclude consumable parts) and labor within one year warranty, and technical supports forever.

★ Once customer choose Lead Laser machine, supplying in-time, efficient service is our duties and obligations. Free service on LEAD LASER machine for the first installation and commission at customer site. Meanwhile,we promise to supply spare pats( exclude consumable parts) and labor within one year warranty, and technical supports forever.

Professional training
Free training until learned well
Completely training system give customer a correct guide on how to operate LEAD Laser machine in right way, which can be carried by below three steps.
Free training before delivery at the Seller’s site to let the operator have certain technical knowledge basic
Theory basic knowledge and process training
Programming and cutting process training
Electric operation training
Maintenance training
Troubleshooting training
Training operator during machine installation and commission period at customer site.
Free training supplied for machine under warranty.
For Business Partner
We are hunting for good business agent.

What we can supply?

Once signing cooperation agreement, you will as LEAD LASER exclusive agency owing sole rights of sales and service during specific area to get the competitive price list based on LEAD LASER agency level.

Your engineers will be professional trained together with our engineer to obtain graduation certificate. That also means you have right to maintenance LEAD LASER machine independently.

Establishing warehouse to support you with better service for local customer.

Product Catalog
Products